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FAQ Test

These are the frequently asked questions (FAQ) about how to send bulk SMS services which we have recorded over time. If after going through and your questions are still not answered, please feel free to contact us for further clarification.

What is Bulk SMS?
Bulk SMS is the term used to describe the act of sending a text message to numerous recipients at once from the web. Bulk SMS platform like www.nigeriabulksms.com is a tool that enables you to reach your target group – customers, partners, members, staff, relations, friends, contractors, vendors, and the general public with a customized sender ID on scheduled date and time at a cheap rate.

How can I use your service? hhhhhhhhhhhh
You must register before you can use our service. Registration shouldn’t take you up to a minute and it is FREE. Click ‘Register‘ at the menu bar of the home page. After registration, you have access to your Member Area and all our services.

I want to test your service. How can I get free SMS credits to do that?
After registration and account activation, your account is automatically credited with FREE credits to test our bulk SMS service.

How do I send bulk SMS?
Sending bulk SMS on our platform is quite easy. All you have to do is log in to your account and you will see boxes for ‘Mobiles’, ‘Sender’, and ‘Message’. Type the phone numbers you want to send a message to, enter your Sender ID, type your message and click ‘Send’. You are done!

What is Sender ID?
A sender ID is a customized name you want the recipients to see when they receive your message. For example, you have received alerts from your bank with sender IDs like ECOBANK, GTBank, MTN, etc. Your Sender ID can be the name of your company, church, or school. You can use any name but it should not be more than 11 characters.

How much is SMS credits?
We have the best prices for Bulk SMS in Nigeria. Our prices decrease with an increase in quantity purchased. This means that the higher the quantity you buy, the lower the price. Click here to see our price list.

How and where can I buy SMS credits?
When you have determined how much SMS credits you need, you can purchase SMS credits either by paying with your ATM card, or by cash deposit or cheque deposits directly into our Bank accounts. ATM Card payment is the fastest because it is instant! Your account will be credited automatically after payment is made via ATM card. You must login, go to “account” and click “top up” to make online payment. When making payment to any branch of our bank, always specify your email address as the depositor so that your account can be located and credited immediately.

What are your bank details?
Our bank details can be found on every page of our site. You can specifically go to https://nigeriabulksms.com/buy-bulk-sms/.

Is online ATM card payment secure?
Yes. Our online ATM card payment is powered by Cuepay. The payment processing service is highly reliable and secure.

How long does it take to credit my account after payment?
Your account will be credited immediately after the bank posts your payment into our account. If your account is not credited 30 minutes after you make payment to the bank, please contact us.

If you successfully purchase SMS credits online with your ATM card, your account will be loaded instantly.

I want to buy much SMS credits, how long will I use it? Do your SMS credits expire?
Our SMS credits do not expire. If you have credit in your account, you can use it for as long as you wish.

How do I know my SMS Credit balance?
Login to your account, at the top right side of the screen, close to your email address, you will see your credit balance in Naira.

How many messages can I send at a time?
You can send message to as many numbers as you want at any time if you have enough SMS credits to do so.

In what format should the bulk contact file be?
The numbers must be in a text file. As long as the numbers are in a text file, and they are readable, separated from one another either by a space, comma, dot, or any other character, our application can pick them out. Your numbers must be in the following format: 0803xxxxxxx or 234803xxxxxxx. Do not use the format like 803xxxxxxx or +234803xxxxxxx otherwise, your message will not be delivered.

Why do I need to enter my phone number before using your service?
We need your mobile number for notification purposes about your account and to send useful information to you via SMS.

What is the minimum credit I can buy?
The minimum SMS credits you can buy from us is ₦1,000.